Upgraded cellphone & package on 27 Nov. New Contract R389 for 100 free minutes, 1G Data and?? SMS's. New month, was loaded with minutes & SMS's, but only 100MB data. On 4 Dec, logged call with Accounts Dept (Ref: 3120403417) to have correct data loaded. Consultant said this would be ...
I called yesterday morning to apply for a overdraft, sent my docs, and by 2 o clock had a negative response, called the call centre to find out what happen, they said my affordability is to low, went through some details wit the consultant again, and it was nt the case, my profile and itc is clear, ...
Vodacom authorised a SIM swap which enabled scamsters to rob me of R5000, Vergis Smith was the investigating officer for my claim... The last I heard from him was they had problems with the recordings (the one that obviously implicated Vodacom as having swapped the sim without my permission - how ...
I received a message in October saying my new chip and pin card was on it's way due to security enhancements Discovery were implementing. When I heard from the courier company, I found out that the card was still in my maiden name. I got married about a year and a half ago and changed my details ...
I have never in my life experienced such terrible service. One cannot access the vodacom site to view your re-charge history, you keep getting an Error on Page message. When you call their call centre, they tell you to call the accounts section and give you their number. The number does not exist. ...
Albei konsultante was baie vriendelik en behulpsaam en lewer 'n puik diens in Afrikaans!! Baie dankie, ons waardeer dit. :-) ...