My Mother-in-law's policy matured. There was a form to be filled out and also supporting documents to be sent which were sent 27/10/2013. Money was supposed to be paid 01/12/2013. We noticed the money was not yet paid so we called the call center. after being transferred numerous times I eventually ...
Upgraded my contract (U559014) an chose to go from talk 350s to Red Advantage. Should have taken effect from 01/12/2013 but still on talk 350s up too today. logged a call on 02/12/2013 (S3-T812J-JEUKC). No one has once called me back, called the call centre many times each time explain the issue ...
I called the cell c call centre on Monday the 02/12 to change my contract and was to that they will load a query and the correct people will call me within 24 to 48 hours to assist me with the query but no one called. i then called again on Thursday to follow up and the lady that i spoke to said ...
I have been struggling for almost a week in getting the ADSL package I ordered online. There were numerous call agents that were incompetent in doing they're job. I have been having problems in migrating my line from MWEB to Telkom. Every time I ask them the progress of my order they put me through ...
I called Standard Bank "Customer Care" today the 10/12/2013 at 09h55. The system asked me to key in my card number and pin number which I did. An agent anwsered and he asked me what my query was. I told him that I needed to know what my daily limit to withdraw money was. Then he put me ...
I HAVE A WALKA7 WHICH I USE EVERY DAY BUT FROM YESTERDAY I GET A E19-4 MESSAGE I TRIED TO PHONE BUT THE CALL CENTRE DOES NOT ANSWER I TRIED TO SENT EMAIL BUT ALL I GET IS CASE NUMBERS (4408920 & 4411253) I WANT MY WALKA WORKING TODAY TO WATCH THE MANDELA SERVICE ...