I did not pay my personal loan in October due to a salary reduction, I spoke to Nedbank in October they then double debited my account 26 November which brought my account up to date. A further debit was made on the 5th of December even though payment due date is the 28th of December. I contacted ...
I am really UNHAPPY with the service that I have received. I had a unit installed last week Tuesday 2nd December 2013 by Starfit Centurion in my new vehicle. (Jeep Grand Cherokee 2013 Overland model) On 3 separate occasions, I have telephone Altech Netstar to confirm if : a. My old vehicle has been ...
On the 28 November i had called Cell C call centre and spoke to Banele and i advised that due to some unforeseen circumstances i was forced to close my current bank account, my 2 contracts payments were due on the 29/11 since it was the last day of the month, so i had asked him whether i should pay ...
Not the first time this has happened, I've had many unpleasant experiences with iBurst but I'm not someone who normally complains. The people who work in the call centres are just so unfriendly and unwilling to help, they sound bored when you speak to them, even irritated to have to deal with you. ...
Today I had perhaps my 6th interaction with your Call Centre and am compelled to write and congratulate you on the amazing service I have received every time. Call Centers in this country should take leaf out of your book on how telephones should be answered and how to train staff properly. I am ...
A huge thank you to Lungani Gumede at Cell C (084 145 call centre) for going the extra mile with my cellphone application. You are the very best of agents I have dealt with this entire year and if there is an agent award; I surely nominate you. THANK YOU for making it a pleasure to apply for a ...