I have had money (R10 000) transferred from my account to my RCP, without my permission. When trying to understand why and to reverse the payment, no one can help me... I have been on the line for an hour and a half trying to get an answer and help with no help... I am quiet frustrated as this ...
After receiving a review letter from 1st for Women, with an increase in my premium of 40.72% after 11 months of cover and no claim history, I decided to phone OUTsurance to put their product and service to the test. I was fortunate to be helped by Fezile who was courteous and helpful during the ...
I called about a month ago and spoke to someone around benefits attached to cochlear implants. I specifically asked in the benefit was per year or per ear. I was advised that it was per ear. I therefore ordered a new speech processor for my daughter. Which I would not have if I was advised that the ...
Once again I have no Internet connection. This has been happening for several months know. Phone MWEB for support, they blame Telkom. Phone Telkom, no problem on the line. Telkom even came out to test the line. Thanks Telkom, at least your customer service rates higher than MWEB's. I have know even ...
I phoned Outsurance to ascertain which information remains outstanding on my policy as I bought a new car last week. Karabo did not only assist me with completing my policy details, but also arranged a credit protection plan for me with a super premium! Absolutely one of the friendliest consultants ...
I called at 20h30 on Saturday night and the call center assigned the first plumber, I think the lady's name was Kate, might be wrong. She even made the time to follow up with the first plumber (as this plumber dropped the ball and made no contact with me) She called me back a few minutes later to ...