I applied for a loan at Nedbank via the call Center to which i was approved via the system to the value I requested. I was not happy with the interest rate given as I am a existing customer with a current loan that has a much lower interest rate (by half). After trying to get Nedbank to adjust this ...
In January 2013, I signed for Old Mutual consolidation plan and it also included money of R5000, which I was advised that it will be paid annually and I will receive it on split terms. During the period of 2013, I received the funds, but on 31 December 2013 (R1300), I was supposed to receive the ...
Hey, i got a bill on December 10th, i was incorrectly charged from Oct 1st for a service only installed on Nov 15th. I queried this and was told it would take 3 working days. I called on Dec 20th and was told it was escalated and being worked, I called again on Jan 3rd and today everything has been ...
I was at the vangate branch and while I am there the cashier makes a mistake with the purchase and cancels and process it 4 times. While that is happening I recieve a call, this person asked to speak to me I confirm its me talkin she then immediately tells me she is callin from Edgar's n wants to ...
I cancelled my policy on the 11 November, because I had not received policy documents after 2 months. When I received the documents via email and a lot of fighting, I found that the consultant had not disclosed all the necessary details to me on the phone. My account was debited on the 25th ...
ON 31 DEC, MY WIFE HAD HER CELLPHONE OUT OF HER HANDBAG IN JACARANDA CENTRE.THIS WAS AROUND 15H00. AT 17HOO I TRIED CALLING TO REPORT THE LOSS- I WAS TOLD THERE WAS ONLY AN EMERGENCY UNIT HANDLING CAR CLAIMS. I FOLLOWED MY CALL UP WITH A MAIL THE SAME DAY. LATER THE EVENING MY WIFE GOT THROUGH BUT ...