I applied for a new phone Contract incl. phone! All fine, delivery on Friday.! I called Friday morning when is the delivery? Account is not approved because I didn't answer yesterday my phone to confirm the delivery. My battery is not ok, so that was the reason to get a new phone and also the ...
Hi As far as i am aware i only owe telkom about R6500, when i called the call centre they advise i owe over R16 000. I have cancelled my service with telkom and they accepted this on the voice recording how can they now cliam i owe R16 000 for a debt woth R6500 ...
I have called 6 or more times to your call centre!!! Sent mails to your support email address which is only cable of sending auto replies to acknowledge the query. Empty promises were made of getting back to me every time I called in to the centre and on the auto reply mails its way past 48 ...
I contacted Vodacom call centre on 04 Nov and 05 Nov and requested to port with my number from my previous service provider, Autopage to Vodacom directly. I setteled my account with Autopage on 05 Nov in order to get an immediate port to Vodacom. To date the port still has not been resoved by ...
On 31/12/2013 I placed an order for an E-Book which was paid for at the same time. The E-Book is supposed to be available for download once payment has been received. 2 hours later, the E-Book is not available. Phone Call Centre to be told that it is due to the status not updating from In Progress ...
My R149 p/m contract dongle data service just tried to debit R15k from my bank account (over 100x the previous 6 months average). This is on an account with a credit limit of R3125. I have just put through about 8 calls to the MTN call centers - 0831808, 0831233032, 0831237867. Results included ...