Charlote Moshele (call centr) is the worst consultant ever. If you would keep her. Capitec you will be running at the loss of clients. Managers pls listen to the call on the 18th of december. Called to change my banking details. The lady really spoiled my day and was shouting at me. Iv changed ...
I am utterly disappointed at the service that I have received from STD Bank Home Loans.. I applied for a re advance and everything was approved. They first called for outstanding documents and i submitted them then two days later they ask for other documents. Please note that had I not called in to ...
Still awaiting a call back after a promise from carol who gave both me and my wife bad attitude. I have been robbed and nobody cares I wonder if this is how u treat ur customers ...
This is my 2nd time that I have ordered E-books from [URL Removed] where I have experience bad service. In November I ordered a book which I could only download in November after I have contacted them. The person who handled my enquiry, wanted my Adobe password as well as my Kalahari password, ...
I ordered over R2, 000 worth of books on 23/11/2012 for my husband's birthday on 13 Dec. Well after about 15 calls my parcel did not arrive in time for the birthday after many promises from the call centre. So I thought the parcel would arrive in time for Christmas. What a joke, they couldn't even ...
My car got damaged from the hail, called the call centre to claim all was processed accordingly... a week ago i received a call from their claims department letting me know that my car is booked for an assesment (ok cool) the consultant i was speaking to said she will send me direction to their ...