On 27/12/2013 my line was soft-barred because I had a limit imposed due to me being a new customer, and I had over-spent. I received an sms stating my line will be barred until R390 is paid OR until 01/01/2014. So I promptly paid R400 to Autopage. I called the call centre on Saturday morning and my ...
On Monday I called Tracker to have my unit, which was installed in my previous car to be installed in a new car. Call Centre agents kept on saying by Tuesday I will receive a call to arrange for the installation and to this day that hasn't happened. They even promised to have it installed at the ...
Vodacom said a consultant will call me on the 28th December about my complaint, Still disappointed about VODACOM SERVICE.decided to go to a Vodacom shop to sort myself out and had to pay for a sim swap. The consultant confirmed that the contract was working and gave me my new number. VODACOM ...
I sent an email to customer care after being told by the call centre to do so to cancel my contract. This was done on 29 October 2013. I received a response via email on 31 Oct 2013 saying it was forwarded to the retentions department and they will respond to be in 2 working days. I then received ...
Discovery showed me once again they only in it for the money. Today was my last day on the medical aid I booked an eye-test for my husband and they refuse to pay since as they claim my services has been terminated as per their computer. The only way they can helped is to pay myself and than claim ...
On the 17th December 2013, my debit order went off for R175.34, but due to the Monday 16th being a Public Holiday, the deposit was only reflected on the 18th, I was therefore on the 17th short of about R134-00 to meet that debit order. But the following day the 18th the deposit reflected, Standard ...