After paying premiums for many months I had a claim. Callsure is making it impossible for me to claim. I therefor want every cent I paid to Callsure in premiums back because they effectively offered me NO cover during this period ...
After a breakdown in Mozambique I was informed that I was not covered for repatriation across SA borders, even though I specifically asked for this as the vehicle and boat insured are mainly used in Mozambique. Its been about a month since I asked them to review the initial conversation and to ...
A big shout out to the assistance given to me by one of the consultants from Miway Call Centre, by the name of Bonolo, for her efficient and prompt response to my query. Thanks! ...
This is the THIRD time in the space of three weeks that I have waited for 10 minutes for an answer by the call centre. Since I am calling from another cellphone on another network (my MTN SIM card is in my tablet), holding for longer than 10 minutes is very expensive, and I have terminated the call ...
I am on an extended overseas visit and therefore most of my communications with Bidvest Bank are done via email. Responses from Bidvest are almost always immediate, and action taken soonest. After dealing with overseas banks and banking personnel, all I can say is that Bidvvest Call Centre agents ...
I have tried on several occassions to get someone to assist me with a billing query which MTN has messed up. All they do is send me emails telling me they tried to contact me and yet they havent. absolutely shoddy and disgusting service. ...