My service was disconnected due to non payment, however Nudebt debited my account on the 01 feb, i contacted the call centre and forwarded the bank statement to [Email Removed] on monday and she never got back to me regarding the matter, i then contacted the call center again and spoke to Thulani ...
I can't believe that Godfrey Olifant has to speak to clients.!!! He is a very rude agent. I asked him questions that he couldn't answer. He's tone of voice rude and very unprofessional. While I was still asking a question he interrupted by saying thank you goodbye TWICE! The then said he will ...
I logged a query 3 weeks ago for a telephone line to be fixed, my grandmother stays all by herself and she can't afford for the line for at least not more than a week. I call again today to find out what seems to be the problem, I'm being told there's a huge volume of queries in the Gauteng area so ...
I cancelled Vitality in December 2013 and received confirmation of this. At the beginning of January, Discovery still deducted the amount charged for Vitality along with my medical aid payment. I contacted the call centre who informed me that according to their system Vitality was not deducted. The ...
Hi I recently checked to see what is my outstanding balance, to my surprise it was more than usual, I mean today is the 5th, what could I have possibly do to increase it on my Large plan contract. So I phoned Vodacom, got the details of the company that subscribed them self without my knowledge, R7 ...