Paid my account today (37690042). Tried contacting DSTV's call cente for 4 times, got through once, and that to the Box Office accounts department. After being put through to the correct accounts department, the person on the other side took 3 tries to get my id number correct... REALLLY!!! After ...
I have been trying to phone 10210 to change my ADSL service for a week now. I have been on hold for 11 minutes and hung up. Yesterday I waited 15 minutes before hanging up. Today the line finally went dead after 31 mins and 24 seconds. Should I try for longer tomorrow? "The operators are busy ...
I queried MTN this morning to tell them my debit order did not go through as I switched banks and did let them know well in advance of the change. Call center told me to phone back when it doesn't go through by the following day. Later the I received a sms that my account is in arrears and within ...
I called the FNB Call Centre on 14/11/2013 to change the pricing plan on my FNB Business Account to Option 1 - Single Pricing for R175. The consultant assured me that this was done. There is a service charge on that date in addition to the usual charge on the 1st of the month, so I assumed it was ...
I would like to thank Percy for assisting me with my account, very efficient, great attitude and willing to help. well done and keep it up!!! ...
So, MTN bills me for R200 and R100 of airtime. Now, I have no problem with that, since I did migrate my contract. The problem is that two months down the line they still have it on their system that I am only a Top-Up 100 client and that the double-billing that had taken place was a ...