I upgraded 2 cell phones last week via the call centre. I upgraded both phones to iPhone 5C, which is considerably more expensive than our previous contract. We asked for one green and one white phone, the agent said that this was fine. They said that our phones would be delivered between 3 and 7 ...
Tracker is unable to process my debit order due to an "invalid account number" for my banking details, despite my having confirmed the correct details with their call centre numerous times. I decided that, since this issue had not been resolved after months of queries, to notify them of ...
I recently took out Red VIP contract with Vodacom... big mistake! I got billed at out-of-bundle rates in December to the tune of R2600 and yet my statement showed that there were bundles remaining that were even carried over to January. I called Vodacom to query this on the 8th of January. I was ...
I had a contract with Cell C, which i cancelled within 48 hours due to a damaged phone they gave me. they could not help me when i told them the phone is damaged. I was sent an email to confirm the contract was cancelled. two months later they debit my account for the contract charges. I tried ...
6 Jan. I noticed something irregular on my account. Called the call centre & was told it was a mistake by ABSA which Standard Bank is aware of & will sort out in 3 days time. I called after 3 days and was told they are trying to sort all their customers out at once so it should be done by ...
No one answers on 10210. All i want is to upgrade! Holding, holding, holding... ...