After really trying to make use of your call centre to resolve this I still have nothing, so unfortuantely I need to resort to this. The worst part is that I am a potential client, I am not even a client. I have been waiting on a line to be installed for a month and a half. I have had my wife ...
Last Wednesday someone from FNB phoned me regarding taking out a loan. Which I then on Thursday applied for bur for a lesser amount. Everything was sent and the quotation stated the loan was approved in principal. After several phone calls and emails and a week later FNB states the loan was ...
We are at our wits end with Telkom! My ADSL line has been down for a week and technicians came here on Thursday and said the issue was beyond their control. One phone call after another I have been sent from pillar to post! I AM LOSING BUSINESS AND MY CUSTOMERS ARE SUFFERING BECAUSE I NEED THE ...
Michael assisted me with car insurance and credit cover, he explained everything, followed up when he said he would, emailed when he said he would, contacted Tracker to ensure they contacted me. He was friendly and efficient :) I am a new and happy Outsurance custome ...
I have been trying to cancel my contract for weeks now. Tried calling the call centre but you placed on hold for up to an hour each day then i rather hang up. Then tried the email route [Email Removed] & [Email Removed] as per website and still to date no response. I have no active line with ...
I did an online and telephonic application for a second contract on the 5th Jan 2014 - the consultant advised that it would take 3 - 7 working days for delivery. I followed up on the 8th Jan with the call centre and they said that there is no stock at the moment and that I can expect delivery the ...