I would like to lodge a complaint against Vodacom. I have a Samsung S3 contract since Aug/Sep 2012. This contract gives me 100 off peak minutes, 100mb data and some sms. I set up a limit of R100 per month on top of this before being locked. I have never enjoyed this contract since I started as the ...
On the 25th/02/2013 I complained about the service i received from one of the consultant at Bayport call. 3 minutes after lodging a complain I received a respond from their client notifying me that they received my complaint and they are busy investigating. While I was busy reading their email, I ...
STILL NO NEWS FROM MTN AND I HAVE BEEN TRYING TO SOLVE THIS SINCE 19/02/2013 DO YOU EVEN HAVE SUPERVISORS? I CANT BELIEVE THAT THIS IS THE KIND OF TREATMENT LOYAL CUSTOMERS SHOULD RECEIVE. PERSONALLY WILL NEVER RENEW OR EXTEND ANYTHING WITH MTN AGAIN. CANT SAY I WILL MOTIVATE POTENTIAL CLIENTS TO ...
AN AMOUNT 4 TIMES MY CONTRACTED AMOUNT IS DEBITED AGAINST MY ACCOUNT ON THE 1ST MARCH 2013 - I PICK IT UP - CALL THE CALL CENTRE AKA CUSTOMER CARE - AND LOG A QUERY - AND 'ADVISE' THE CONSULTANT THAT THIS HAS HAPPENED BUT NOT TO WORRY AS IT HAS ALREADY BEEN CREDITED BACK INTO MY ACCOUNT - ME ...
I contacted NM last week because my data simcard is no working. The consultant who assisted me told me that the simcard's RICA status was removed so the sim in locked. He continued to say that he will have it corrected and I remained on Hold. he eventually told me that it has now been ficed and ...
Once again... I have noticed that the debit order has not gone off our account. I phoned the call centre today to query this and was told that their is a fault on your side with the banks, and that you are awaiting for the banks to resolve this issue, but when it comes to the due date on the 10th ...