I have been calling the FNB contact centre since last week to try and link my Paypal account to my FNB account. To no avail! Phoned again this morning only to be told that Paypal accounts don't accept debit cards. Which is not the point! I need to transfer the money in my Paypal account to my FNB ...
After a previous complaint on Hello Peter, I was so lucky to receive a "cut & paste response". What brilliant customer service... Asked to please be phoned, also still waiting for that to happen. After originaly promised to have my iphone 5 mid Feb, we are now heading for mid March. ...
I have spent hours on the phone, calling the call centre for account enquiries. I have been listed on transunion on ITC as a bad payer for an account in arrears however when I phone the call centre I am told that all my balances are 0.00. And that I must phone transunion to correct my details. ...
I requested an upgrade, as my 2 year contract had expired. SInce my request for the new phone, 4 weeks have passed. i have to constantly phone and ask them where the unit is. SkyTrack has still not delivered, and despite promises to the contrary, Neotel has never phoned to check whether i have ...
WE WERE IN DESPERATE NEED OF AUTHORISATION FOR AN URGENT PROCEDURE BUT COULD NOT GET THE ACCOUNT SUSPENSION EASILY RESOLVED IN A VERY SHORT TIME AS IT SEEMS AS PROOFS DID NOT REACH THE APPLICABLE PERSONS/SECTIONS. KHOMOTSO REALLY WENT OUT OF HER WAY TO ASSIST AND GETTING THE APPLICABLE THINGS DONE ...
I've said this before and I will say it again! What a star you have in Basetsana! She makes dealing with insurance companies, which is usually a nightmare, a walk in the park. Servicing in our country, insurance dealings in general, is often dogged by really poor levels of appropriate attitude, ...