I called customer care at approx 08h42 this morning and waited on hold for approx 7 min before my call was transferred to an agent, however there was just dead air. The agent had left his/her system available and left their station to do what ever while me, the customer, must not be attended to. I ...
I applied for 2 mortgages on 08 Jan 2013. I sent all supporting docs on 15 Jan 2013 and was told by Karen I would get feedback in about a week. I never heard anything, I followed up, she said it was in hand and would get back to me the next week. Basically I have heard the same refrain each time I ...
I bought a cheese loaf few weeks ago and it had a small pin/nail inside, we were having a function so i was forced to use the cheese. I phoned the customer care line and i was given a ref 13/02/562, I spoke to Lonwabo who was very helpful, A lady called me asking me to keep the cheese a driver will ...
I am suspended because my debit order did not go out last month, yet I had sufficient funds! Why the hasn't't the debit order went out this month! I wasted my time and airtime talking to a bunch of who said that a double debit will go off this month on the 3rd, its already the 5th! I am really ...
Challenged a bad ITC rating as I did not get any response from Autopage. Everything was sorted in the timeframe as was promised and I was kept up to date with sms's. Thnx! ...
I hope you are not in a meeting and would take a few min of your busy day to assist me! I have been a customer of the MTN network for the past 14 years, about 6 months ago i upgraded my contract and took a Galaxy S3 which has given me endless problems. It did not get any signal as well as could not ...