I have been waiting for more then 2 weeks for my cellpone claim to be sorted out but to no avail, when i call the call centre i get put through from pillar to post. Then the other day one of the consultants there gave me attitude and insinuated that i didn't know what i was doing! I have never in ...
I called in about my airtime that just disappeared, i spoke to the agent who was so impatient and kept on interrupting me while i was talking as a result she missed the purpose of my call. I tried once again to explain to her why i called and she just spoke whole i was busy talking and after that ...
I would just like to take some time to say THANK YOU to Ntombi and Carl for the wonderful service and going the extra mile for me to get an affordable premium! You guys really BENT OVER BACKWARDS for me... hope your backs aren't hurting too much... lol! Thanks for your patience and the great ...
I received a call from the repairs centre on Friday 01/03. When I answered, no-one responded and then they dropped the call. I followed up on Monday 04/03 with the repairs centre, they said they would call that same day to verify the booking in of my cell phone for repairs. Nothing. Now I tried ...
R50 charge on the account. after they told me to pay in the amount cash as there system will not debit my account. then Winston Ndlovu sends me a mail on numbers that is not myne: on 0828225963 and 0844219492 telling me he cant get hold of me. How will he its not my number. January we had an ...
2 illegal transactions of the same amount went off my cheque account within 10 minutes of eachother. I called into Standard Bank Customer Care in order to report this and reverse these payments. The call centre assistant informed me I couldn't reverse the payments as he had stopped my cheque card ...