I cancelled my gym membership last month, but was still debited for it this month. I even received confirmation in writing that it was cancelled, however someone dropped the ball along the way. I want this cancelled once and for all, and I want a refund of payment which was added to my Discovery ...
When I buy my bundles with 8ta I get the message that it will expire in a canlender month but its not like that, my bundles get finished in 28 days, 8ta, what is a calender month, maybe am having a blue wednesday. ...
My phone was blocked in January and unblocked by call centre and only made payment the next day. Husbands phone blocked last week phoned call centre and did not know why phone was blocked and unblocked the phone. Today husbands phone blocked again, made payment of R400 as per returned debit order ...
We held on for the Call centre for two days spending a huge amount of air time (more than our subscription) Our payment does not reflect on theire account 3 days after payment??? since then no phone call from us was answered. EFT was made from our bank account like every month - the just does not ...
I understand that the call centre gets thousands of call per hour, they work under extreme pressure and needs to deal with rude and impatient customers. So when I phoned the first time I was friendly, courteous and patient, I explained the scenario and the agent gave me an amount I needed to pay to ...
I phoned Scorpion beginning of Feb and spoke to their legal department about a case I logged with them. The lady's name was Bongie who just listened to my story and didn't even create a file for me, told me to wait until the investigation was finished. Phoned again after one week and spoke to a ...