The bis was unavailable for 2 days. Called to find out why I was I being charged from my airtime if I had bis for Internet usage though I had not downloaded anything, only to be told that bis and mtn are two separate entities by Anesh. I buy the bis from mtn as my service provider if I have a query ...
Laparoscopic procedure requested authorisation never sent to me was told, call hospital authorisation to confirm if it was sent. Co payments: no amount indicated on this procedure for my option. (queried) hospital auth advised that there was no amount indicated on the auth form this amount is ...
Calling 111 is a degrading experience. Who wants to listen to Shosholoza loud music for up to 40 minutes without any response?! Please Vodacom call the SARS call centre and listen to the way customers want to be treated. At least Inform your customers how long they will have to hold on! All I ever ...
I have been trying to contact the FNB Call centre to get a quotes for insurance and have not been able to get through to the lines since last week, I cannot understand they do business when the lines are always keeping callers on hold, I got through to someone once on Wednesday and the guy told me ...
On the 8 March I called Cell C Direct to apply for the 500MB data bundle with the speed stick. I spend 45 minutes on the phone going through the agent with the application and agreement. I was told someone would phone me. That never happened. On the 18 March I contacted Cell C to follow up on my ...
I recently phoned to find out what was wrong with my wifi settings a lady there told me that for the third time she will send me the settings and I must wait 24 hours for it to be activated. I phoned back and told them that I wasn't happy with the service and I felt they made no effort to help me. ...