I was standing on a lot doing a trade-in on a new model of my 2011 vehicle, same engine size etc. This was 8 March 2013. Around 12h00 I phoned Discovery to add the new vehicle and they gave me a very high premium, 35% over the current, for the same type of car. I was planning on driving the vehicle ...
I decided to pay up & close my Nedbank credit card. I called the call centre, got a settlement amount, paid it & called them back to close the account. Then I received a call from who I assume was their retentions department to try to convince me otherwise but I informed Jermaine that' I am ...
I opened a virgin mobile contract in 2009 and my contract was 2 years old on 5 march 2011 and i could upgrade, at that time i wanted a blackberry and virgin could not supply, and after a lenghty battle and countless calls i finally could upgrade on 20 August 2011. now my contact is almoust 49 ...
I called regarding my Absa 20 Year Money back Plus policies. The lady was not helpful, did not return my call, saying there is only 1 policy but there is actually 4. I went into a branch to change my personal details last year and this still has not been done. Absa is shocking! ...
I have now had enough! Ever since my line has been installed I have been patient with the incompetence of the Telkom support centre and it's been 3 weeks now. They simply cannot get my ADSL issue resolved and I honestly don't know what to do anymore. The call centre staff just keeps on telling me ...
I was hospitalised a few months ago and could not pay my credit card (my homeloan and rcp with Standard Bank was paid) I made arrangements with the call centre to make a payment of R1000 every month and whenever I have extra cash I will pay an additional amount. Everything was fine I made payment ...