You guys are such a joke. You launching lte today on your network today yet your systems are not ready. I called into your pathetic call centre to have my lte activated and your system does not cater for it. I was told that I should call back tomorrow to have it activated. Really? I must call you ...
Good Day Sir / Madam I would just like to compliment Oupa on the great Customer service I received from him last week Sunday when my car had broken down and needed to be towed back home. He is a true professional at his job and his attention to detail and his following up to see if everything was ...
Over a week ago my husband and I signed up for cell c contracts with a very helpful cell c employee. Since then I have not been able to get through to the call centre to find out when my phone will arrive. I have SMS d the number and emailed (as suggested while waiting extensive periods on the ...
I ordered a new phone on a 24 month contract, since then I have not heard from cell c while I am desperately waiting for my phone. Attempts to contact the call centre go unanswered, for a week now. I hold on and listen to "we value your call" nonsense until the line cuts off. I am tempted ...
I called Edgars to get an update on the status of my account, which has taken place and the call centre by the name of Eunice, who seems not to be aware that my account has been blocked & thinking I need 2 confirm my details, firstly on the engagement with the call centre agent by the name of ...
Early Dec 2012 I was called by cellc consultant who offered me a 3g moderm contract as I was a current cellc customer. I accepted and this moderm in no days was delivered to my place, it has never worked since then when I plug it onto a pc it freezes (I tried different pcs). I called the call ...