I responded to the Outsurance challenge that if they cannot beat your insurance rate they'll pay you R400. They could not match my insurance rate as their quote was higher by about R200 on a motor vehicle. My mobile number is accordingly on their database. So when I send them "Quote" sms ...
E-book textbook purchased 13 March 2013. Opened it for the 1st week, after which the kalahari e-reader application crashed. Contacted the support centre 23 March 2013 as well as email communication. On 26 March received mail to say that the money had been refunded to my credit card, as problem ...
I always have the best experience when dealing with the Outsurance call centre, and today was no different. I had phoned to insure my iPhone, and was initially given a premium on the iPhone of about R300. I had expressed that this was much more than I anticipated and I was put through to a senior ...
Foschini Group call center, please answer your phones! I've been waiting 20 minutes for someone to attend to my call and still no answer. Please don't give me the "high call volume" excuse. EVERY TIME I call it's the same story whether it is 10h00 in the morning or 15h00 in the afternoon. ...
I contacted Virgin Mobile early March to advise them that I needed to change my debit order date due to the fact that I am changing jobs and will only be paid on the very last day of the month. I made the request via their website - and that same afternoon, I received a phone call to confirm the ...
I have received numerous calls from MTN from number 087 350 8555 trying to market me packages (over a period of a few months). Each time I inform the operator that I am not interested in a new contract/ airtime/ promotion etc. Without fail I get a very rude response which varies from simply hanging ...