Good day, I made a claim on the 23rd of January. I was told that the claim should take about six weeks to process. There has been absolutely no feedback on progress made. More than two months have passed, since I made the claim. I left a message last week for the person handling the claim to ...
I had a double debit order made on my account. I called the call centre (0860 555 111) to have this rectified and refunded my money. I called 5 times, and I was transferred to Collections department but I would stay on the line for 20 minutes and no one picked up the phone and assisted me. The 6th ...
Hi, I called your call centre last Thursday about being billed double for the last few months. I was told that you would get back to me about my over payment deductions since last year. No one has got back to me. I need to now have an email as proof of my contacts with you as this is not the first ...
I keep getting final demand smses that i owe my tv licence. I have requested Sibusiso Zwane on 22/02/2013 and Gloria Lefa to resend all correspondence as proof that communication was sent to advising me of the arrears, as apparently they had the incorrect email & physical address. The ...
Every time I call the Call Centre there is a long delay with a menu that divert you back where you started or a message that say's the are to bussy call later. I then tried to call the new Contracts section. They immediately answer, but refuse to give me a nother number than the 084140 that we all ...
I contacted ABSA's call centre this morning after waiting on hold for 20 min I got through to a consultant. I questioned what the bank charges on my statement was and she could not explain this to me. She then gave me another number and asked me to contact the pricing department. I called this ...