HERE IS MY LIST OF VODACOM COMPLAINTS!!! 1) Cell Sure - Vodacom is the holding company! I took out insurance on my Cybershot in 2009 and paid till Jan 2013 WITH NO CLAIMS - R85 x 48 months = R4080? and when I wanted to claim I was told that the phone insured is covered 3 years back? So what have I ...
I took out the cell c internet dongle 4 months ago after being reassured that the coverage in my area is of a high quality. In the past 4 months, I have been unable to use my monthly data (not even half my data) due to the poor coverage. It is evident that Cell C will do anything, even be dishonest ...
A two and a half long battle to get my virgin mobile contract sim working is totally unacceptable. I have had 2contracts for over 5 years, and the one SIM card has had an error for the last two and a half weeks. I have logged numerous calls and spoken to numerous people with in the call centre to ...
I called the client centre as I had runout of data on my laptop. I have a data bundle contract with Vodacom. After speaking to a consultant called Mpho who asked me anout 10 security questions, I suddenly found that I was speaking to Mamsy. Mpho had transferred me to another consultant without ...
I submitted a claim which was not paid. I have escalated the matter to a senior consultant to resolve, and was emailed on 22 february to say it would be looked into, and would be receiving feedback within 3-4 days. I have subsequently called five times to query it, and to date still have had no ...
I experienced a problem with my extraview on Dstv. I was told by previous consultants to call out an installer to rectify the problem as my "setup" was incorrect. Today I called to query my account, which was double than normal, I was fortunate enough to be transferred to Beverley Dube. I ...