My DSTV decorder was faulty and i called the call centre for an Account Transfer to my other decoder on the 1 March 2013, i was help with that, however the Consultant i spoke to on that day did not close or cancel the Smart Card for the decoder that is faulty and i only find this out when the Debit ...
Good day I recently took out a contract with cellc and received the phone on Wednesday 27.03.2013 i called 084145 on Wednesday 27.03.2013 Thursday 28.03.2013 no answer as well as today 02.04.2013. Im holding on for hours and i would like to activate my sim as i want to use my current number ...
I paid up my account on the 20th of February and waited until when I call the self service call centre that my balance was zero. I then called your call centre and asked them to CLOSE my account. I further requested a paid up letter which Kealeboga Kau sent very promptly. Thanks to her. I'm sitting ...
I called to change some of my services and order an IPAD and the service I got from Mpho was amazing. He was polite, knew what he was talking about and did everything he said he was going to do. It's so refreshing to get such good service. Well done, adn thank you. ...
Good day Firstly I was misinformed by an agent at Outsurance that I can call to reinstate my policy when I am financially able and seems like she did not make any note about this on my records?? :-(( I then recently contacted OUtsurance to reinstate my car insurance with them and still waiting for ...
I called your call centre wanting to make use of your voice product for my new business, the most important factor being that I need to port my Telkom number. I spoke with Rebotile Mokgadi who advised me that this was possible and advised me on your packages. I chose one and when we tried to sign ...