I am absolutely disgusted with the service offered by Nedbank. Today is the third time I called to try and link my credit card to my internet banking profile. This is the second time I have held on to speak to a consultant for an extended period of time and then been cut off! In addition to this, I ...
They debited my account twice, I speak to the 1st agent he says that my account is in arrears and I need to speak to collections. I now speak to the second person who advises that I am in arrears I explain that I am not then she says she cannot it see the payments that went out today and I would ...
My contract was suspended due to the arrears that i had, so i called the 8ta -call centre to find out how do i fix the problem. I happened to get help from the lady by the name of Phumzile Mpofu because i wanted to suspension to be unblock quicker she did her magic though according to the procedure ...
I had a break in at my house & 1 off the items that were was my late husbands cellphone, he passed away 2 years ago. I contacted the blacklisting department, completed the form & send it through on 22nd March 2013 along with I faxed through a copy of his ID, death Cert, my ID & the ...
I noticed that I had a suspension date 26/03/2012 and called Lerato in the morning who confirmed I was suspended in error and then it was "lifted" she confirmed. When I arrived home in the aftrnoon this was not the case. I called again and spoke to another agent who advised that I need to ...
I phoned the MTN call centre on 27-03-2013 from about 11:00 until 13:00 to determine why my data balance was decreasing without me using the device for data related services to that extent. I phoned 0831808. The male agent I spoke to (did not get his name) said I should get a URL statement. He then ...