I emailed a tarrif change form on Nov 2012, I phoned on the 31st of December to confirm that the accoutn was changed to pre-paid. Shawn Human confirmed. Now you tell me nothing has been done. and I see I now owe you R176.00. Dort this out, cancell the contract as requested on 3 occations. Don't ...
Its over a year and i have been complaining all the time why am i billed twice the call center can explain why i receive the second bill what the amount is for or how it has been acrued i will send them my banking statement but nothing changes they just continue deducting money from my account can ...
Every year this time, the SMS comes through from Vodacom (around 4:30pm), that the account is overdue! All they have to do is run the debit order, which Vodacom seem to set internally to expire every year, why only they will know. Then it takes a month of Sundays, to get through to them and their ...
I've been experiencing problems with my accounts since the inception date in June. I am receiving two accounts for a singular service. I spoke to scores of consultants on numerous occasions for hours on end to no avail. What bothers me most is the fact that I get a different response from them ...
I posted a complaint on 5 Feb regarding an incorrect invoice (https:///vodacom/complaints/received-a-bill-of-r2-561-for-a-3g-contract-1003676) I'm still waiting for someone from Vodacom to call me to discuss this or let me know what is going on! Can someone contact me or send me a number of somone ...
My bank account was debited by vodacom for calls I have never made. I have destroyed the sim card when I got the contact and I have only used the handset. How can they bill me for calls that I have never made. I logged a call, bbut I am still waiting for feedback, in the meantime I am going to ...