Why must a customer make a big fuss before you do anything? I am still waiting for you to "revert with feedback" and contact me with an "action plan", as you ao eloquently put it. Last five references: 92544084 93726208 94240289 1657028 1657610 Complaint summary: Being ...
Would you please send me a paid up letter on the account as I noticed that is not closed as requested. ...
I upgraded my contract in November 2012 and according to the new contract, I am supposed to receive 250 Mb of data and R 350 airtime. I been receiving the airtime for the past two months but have received no data. I called Mtn this morning and "according" to their records, I have not ...
I signed a contract for: MTN 100, Use Your Own @ R59. Until June 2012, on my bill I used to get charged R87.72 (excl) for "MTN 100 Subscription Fee" and then get a R35.97 (excl) "Monthly Service Fee Discount". This is then R59 (incl) From July 2012, the service fee discount just ...
I've been a loyal Mtn client for 8 years uninterrupted. Over the last year I have been able to constantly maintain a positive credit balance of around R 2000 as I am not making that many calls in a month. On 2 January 2013 I upgraded to a new 24 month contract with a Galaxy S3 and 150 MB free data ...
I have lost my sim card and blocked and when to the shop to ask for simswap and the done it for me and paid R150 and terminated blackbarry recuring services due to the bill that they have charged me, what supprise me is that they have charged me what so called reconnection fee which was not been ...