I would like to air my utter disgust at the way i have been treated. First of all let me start of by saying your billing department needs to get their affiars or story straight. Im aware that you have stopped your credit card services. I have contacted the call centre whereby the agent/consultant ...
I have called MTN (808) every day for the last three months. I have STILL not received my ITB for January which I have constantly requested. Last week (07/03/2013) I was debited for a MyCall 350 account when I have a MyCall 100. I was also charged for BlackBerry services yet I changed to an iPhone ...
I've been an MTN contrcact subscriber since 2006. I recently missed my payment due to a huge issue at my bank with an unauthorised debit order going off my account. The issue was only resolved (money refunded) this Saturday, 9th March. My service was suspended from today. My wife went to the MTN ...
I am really losing my patience with you. Why have you turned my sim card off again when I have 500 megs and a 250 megs given to me by you. You cannot turn my data off if we are having a discrepancy over past data issues, or you need to stop my debit order as well. You took your R99 out my account, ...
Hi I just spoke to Sharlene in the Billing department and I am very impressed. She was friendly, concise, diligent and an absolute pleasure. My dilemma was sorted out in a jiffy and with no hassles. All I can say is Wow. In a country where customer service is lacking, it is nice to talk to people ...
I have realised my cellphone bill has gone up approxiametly R100 a month since January 2013. I called Nashua today find out what the extra cost was, and was informed that it was a third party. I was very confused and the guy explained that SMSnet has me registered as a subscriber. I instisted that ...