I registered a complaint on HelloPeter on 22 March, stating that I feel that I have been unfairly billed for data due to an error in Vodacom's system. The complaint can be seen here: https:///vodacom/complaints/unfair-billing-1044532 Reference number: PC-ZHOM-2D66KP (1044532) After a lot of emails ...
Last month I had weekend minutes available and like always I catch up with family over weekends. I noticed that Vodacom is taking some of my peak minutes over weekends. I never complained which is my own fault, I actually forgot about it. Tonight, 31 March 2013 I had over 100 weekend minutes left, ...
I have noticed an item on my bill for MT Billing Subs. This phone is used by my wife who is deaf and has assured me that this was NOT requested by her. I believe that the subsciption was loaded fraudulantly by the provider. The provider has been confirmed as Netsmart. I request that MTN division ...
I am trying to find out why Discovery has over billed me by R181 for the past two months. Discovery has had the audacity of responding on 8 March to a complaint logged previously for the same matter, and no one has contacted me since. I can't imagine how such a simple query takes more than two ...
My banking details had changed and were updated on the Vodacom site of both the accounts for Debit order. Subsequently both these accounts were charged by a late fee of R100 each There is no reason as details were updated timeously and funds were in the account and have never had any issue in the ...
I received a bill from telkom stating I owe 1100rands for march 2013 and I had just paid an amount of 1300 rands in February 2013, my line had been suspended for 1300 as queried, in February 2013 which I paid and my line was unsuspended if I owed over 1300 my line would of not been unsuspended, in ...