On 01-12-2013 a debit order of R967, 10 for Telkom mobile was deducted. I only budgeted for R269, 10 which I calculated my bill to be, I contacted Telkom Mobile call centre and was told that I was billed for 2x data bundles as I have 2 lines with them, these data bundles were supposed to be free as ...
I recently upgraded my contract, Vodacom continue to bill me for two contracts incorrectly. They now owe me R800 and I have been fighting with them for the past 3 months to get a credit note passed. The call centre are pathetic because I have called on a number of occasions, promises are made to ...
I was very disappointed to hear that cell c charges R2.00 per MB. But if you buy data bundle you pay 15 cents per MB. ...
I phoned repeatedly throughout November due to very intermittent access to Mweb service. The excuse every time was that it's a Telkom problem. I have a contract with MWeb, not Telkom. if Telkom has a problem, MWeb needs to sort it out. This is appalling service. For a period of almost TWO weeks, I ...
I was called and sms in April to say that I can upgrade my contract. I go in and ask about when should I come in to sign as I want new contract to fall in the NEW month, come back the last week end. LONG story, LONG Emails etc.it turns out that I wasn't up for an up grade only in SEPTEMBER. this ...
On 28 Nov you deducted R150 from my account via debit order. No other debit order was submitted, for reasons I cannot understand or explain. Today my account was suspended, and over 60 minutes of MY time & money wasted on calls, all I get told is that you cannot assist me. Apparantly your ...