I noticed that even though I am not using my data contract I was being billed for something. I phone Vodacom and it turns out that a company called Mira Networks has been taking R7 per day from my account!! I did not authorize this. It is very concerning that Vodacom just allows anybody to take ...
MTN has billed me R2370 for a data contract that should have cost me R369. This billing only took place after I took up their offer to get R2000 credit to renew a R99/mth 2GB plus deal. This deal was offered when I indicated I wanted to cancel a R369 contract expired in September 2013. MTN without ...
My data account to number 0798841466 is being billed by R 195.99 for content services I do not know what this is for How does this happen? I only have a contract for MyGig 3 for R149 per month ...
I had an MTN contract which I requested to be cancelled on the morning of 7 January 2014. The lady in the cancellations department said she was having difficulty cancelling the contract and that she had escalated the issue. I was told that I did not need to worry about the contract rotating that ...
Just received an sms that i used 413mb of data in December. Bull!! I allegedly used more than 300mb in November, so I kept a close eye on my available balance last month. You'll see on my bill that I used the *111# command a number of times and not ONCE was I over the limit. I don't believe that I ...
In Dec I discovered that I had been charged almost R3000 for data that I have not used. I consistently use maybe R50-R100 out of bundle data per month and in October, MTN claim that I used R2800 VAT out of bundle. I laid a dispute about the billing on Dec 3, 2013 and was told that I will get a ...