Had a contract for 23 months for an iPad with MTN, which i am also trying to cancel now. Never had a problem with payment as payment was via a debit order off my credit card. However, MTN stopped debiting my credit card around June/July this year, and blamed it on my credit card changing which is ...
Your company is unauthorized to take a debit order from my account, but still seem to think you are entitled! This is and will be lodging a criminal case! ...
My Virgin contract expired on 20 September 2013 and I did inform Virgin that I would like my contract to be cancelled on 19 Aug. I received an email on 20 Aug confirming that my contract will be cancelled on 20 Sep, that I would receive my final invoice on 1 Oct and that the final debit order will ...
I took out a new contract on 18 November. Received the phone 19 November. Activated SIM 19 November. Phone did not work with SIM on 19 November. Made several calls to call centre (and after sales and... and... and...) They have finally agreed to send me a new phone and SIM - hope to receive it this ...
I requested to have my payment plan changed in mid October... it is now the end of November and it has not been done. If the agents stop paraphrasing and start listening, just may be they will be able to assist. ...
On the 19th of November I had 11MB of data & R145 odd in my account, at past 11pm I went on the internet for 5 min or so when I checked my balance after use I was left with R11, 73. How is that possible? I was not downloading anything, I only viewed Facebook & instagram. I've called ...