I made a payment to DSTV on 2 December 2013 as the 1st of December was on a Sunday. I downgraded my package and made a payment to DSTV and came home and watched a bit of tv. My services were then switched off. I called to the call centre and they advised me that the payment is not yet reflecting ...
In Early October I was advised that my payment for August never went off of my account. I advised that they need to double debit me at the end of October to get this up to date. THIS WAS NEVER DONE. I contacted Bayport to advise them that this wasn't deducted and was told that the person that I ...
I recently upgraded 2 of my MTN contracts. These contracts include free mtn to mtn minutes. That's why I went for these contracts, because I can save money. Turns out that it doesn't work that way, as mtn to mtn calls get deducted from your RAND value. Only when your rand value is depleted, do they ...
I was charged: "Out of bundle" - R3, 820.71 For something they sell for R249 (2GB data) Just because I was dumb enough to take out a contract with Vodacom, upgrade to LTE and not buy a recurring bundle. Apparantly there is nothing that can be done to remedy this. I will be taking all 6 ...
I've been struggling with Vodacom for almost a year now, I've called, emailed, went into a store etc but no luck! I have an additional phone for the 'in case' scenario's, this phone is almost NEVER used and always in my office, locked away with a PIN code, I use wireless through Iburst in my office ...
I have not received any feedback since i asked about my billing issue. where you have billed me for two different phone numbers and i only have one line. ...