Good day My husband received a phone bill of -R6000.00 which is just ridiculous. You can look at his monthly expenditure and you will see he never spend more than R3000 per month. We are getting no joy when going into a MTN outlet as they are always off line and the 808 call centre just keep on ...
Good Day, Kindly note that I have note being receiving e-mail statements from MTN since October 2013. I have called and logged queries on MTN Active. I have confirmed that the statements would be e-mailed. I require these statements as they have statement numebrs / invoice numbers. Please assist in ...
I am quiet disgusted and appauled with the service i have recieved from MTN. I am being charged for Data usage of 6921.19mb but only used 1002.69mb how the is this possible? Can someone please resolve this asap. I dont think its fair for me to know and go dig up 12000 when i should be only ...
I really don't understand why my bill went up. I called your call centre and everyone is useless there, no one can give a person a straight answer. Our agreement was R268.99 for 24 months and for the past 2 months you guys are taking R297.99. WHY? I refuse to pay the extra money because you guys ...
I had excellent service with this company since 2010. I have since cancelled the contract in September, however i applied for a student loan yesterday only to find out that 2 months later, you have not updated my details at the credit bureau, i no longer have a contract with you and this is to an ...
Hi - I've raised this I think around 3 or 4 times previously with Themba Sambo - his reply was: "Please be advised that account was under your name however it has been cancelled now. Kind regards - Telkom Mobile Billing" My account number is 333372839. I have closed this account in ...