On Saturday the 22nd of June our flight (SA 234) to London was delayed by three hours. The only information we received was on the info board. No representative came to speak to customers and not even an announcement was made. This complicated things drastically when I arrived in the UK. Thereafter ...
I booked a week at Margate Sands through the above mentioned club for the period 13 July to 20 July 2013. It us a three bedroomed unit that can accomodate 8 people. Today I was advised by the resort that I would have to pay for parking for the second vehicle. My dissatisfaction arises from the fact ...
On the 9th of July my wife, 2 year old daughter and I were checking in at Lanseria airport. We were not greeted with a "hallo", just a hand being extended for our ID's and a voice saying one bag at a time. All three bags had a combined weight of 59kg with one being 24kg. The lady said it ...
I called in BA yesturday before or after 4pm. i was trying to change a flight for my boss to another date and online it allowed me to go through up until i had to put in the OTP from the sms. when i did so it kept saying system error which is when i called BA to help me. this happened before and ...
This company has poor ethics. I once had made a provisional booking to which we agreed that if I pay before a certain date, they will then cancel the booking if payment is not received by this date. I failed to pay as I had cancelled the booking. instead of sticking to their original plan, they ...
In their email they say you get one bag of 20kg free (not really free as we pay for the ticket and no one ever travel without clothes etc) but NO WHERE in the email it states that you are not allowed to share your weight in one suitcase. We were 2 people with one bag of 29kg as we travel with an ...