Complaint / review / scam report
Charging for flight changes on same class tickets

I live in Cape Town and fly every week to Jhb .
For 10 years my Business partner and I have loyally always only used SAA.

6 Months ago I switched to British Airways for the simple reason that when changing a flight there is no charge.

SAA charges anything from R700 upwards for changing, and this is despite that it is the same class ticket.

SAA lost 2 very loyal clients .

A Big heads up for British Airways for getting it right.
Author: HennieWilsenach

Offender: SAA

Country: South Africa   Region: All Country   City: RSA

Category: Traveling & Tourism


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