AfricaComplaints.com » Traveling & Tourism » Complaint / review: Flexi Club - Unfair billing | #66528

Flexi Club
Unfair billing

Annual account received and paid in October 2012 as follows:
Subscriptions = R1722.80 Holiday Contribution = R3223.10 Refurbishment = R384.77
Total R5330.67

I thereafter receive a statement in December 2012 advising that R624.61 is outstanding.
I determine this is the amount that is owed because I did not sign a Debit Order.
i.e. I paid by immediate EFT and am thus penalised for this, immediate payment because they prefer to have a Debit Order on their files. In principle I will not sign a Debit Order for anyone, rather not do business wirth that company.

Am receiving constant calls fr5om Pietermaritzberg advising me of outstanding amount, which is now standing at R632.94 because of interest.

Surely one cannot be penalised for paying upfront via EFT?

I have a serious problem with this concept.
Many Thanks
WM Robertson.

Date:

Company: Flexi Club

Country: South Africa   City: Pietermaritzburg

Category: Traveling & Tourism

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