Hi,
We have been waiting for 4 months to resolve this query. We have had enough. We had a guy Zee assist us however he was unable to help.
(Martin Schultheiss - phoned the very next day to cancel his flights - and they said it would take 4-6 weeks to refund) No one has gotten back to us!
I battle to even get someone on the line - plus I have wasted so much money phoning and phoning!
Please can someone help!!!
"Dear Zee
Yes the refunds were finalized from the clearing date it should take - 3 to 4 working days to reflect on a passenger's credit card from the date of clearing :
All these refunds should be reflecting to the passenger's credit card by now.
Thanks
Kind regards
| Refund Officer | Voyager Finance
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