AfricaComplaints.com » Traveling & Tourism » Complaint / review: Mango Airlines - Online seat booking erro | #11110

Mango Airlines
Online seat booking erro

Hi Mango,

As per the mail I sent to your enquiries desk, your online booking facility incorrectly allocated seats for which I paid to book. I paid the seat selection fee and chose seats 4B and 4C for both journeys (jhb->cpt->jhb).

Upon receipt of the booking confirmation, I noticed that the seat booking details were as follows:

Myself: JHB->CPT: Seat 4B CPT->JHB: N/A
My girlfriend: JHB->CPT Seat 4B CPT->JHB: Seat 4B

I am writing this email 16 days in advance. I swear by all that is holy that if this is not rectified by the time I fly, I will raise a media storm of monumental proportions.

My flight booking reference is: KRJNSZ

Please respond ASAP to my email sent previosuly to the enquiries desk.

Thanks,

Damian

Date:

Company: Mango Airlines

Country: South Africa   City: Enquiries

Category: Traveling & Tourism

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