AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - [URL Removed] preseat booking not booked | #140091

Kulula.com
[URL Removed] preseat booking not booked

On 12 June 2013 I phoned the call center to change my flight, I have already paid for my previous flight including my pre seat booking of R35. I received my booking confirmation after the phone call with the changes as well as confirmation of my seat booked, not deducting the R35 again. 24 hours before my flight I went online to check in but the website directed me to select a seat, because my seat was not saved. We as a company, Pentagon Financial Solutions, always fly with [URL Removed] We always select the pre seat booking, ever since this has been applied on the website.

Date:

Company: Kulula.com

Country: South Africa   City: Call Center

Category: Traveling & Tourism

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