Hi I tried contact centre, and the champs were not very helpful My contract is TOP UP R459, But my statement is showing What is the USAGE of R185??? Nov 501.94 Dec 558.31 Jan 459.00 i always see incorrect amounts on statement and ignore them, I hate complaining. would you please rectify this and ...
I did an upgrade online - nowhere during the process was I told that the phone was out of stock and that I'll have to wait more than a month for the phone. If I was informed during the upgrade process that I'll have to wait for more than a month for the new phone, I could have gone to any other ...
Hi am a Vodacom Contract Subscriber and as my contract expires on the 14th of Feb, i would like to cancel the contract. I had not been receiving my statement since late last year and have always received it previously. I was not contacted by Vodacom to inform me of an upgrade or a cancelation ...
I bought a new neotel contract for internet, i have now spent 3 days with 3 different people trying to get my services activated as i am not able to use the system, each time i get told the line is suspended and its the RICA DEPARTMENT, FUNNY THING IS NO ONE TALKS TO THE Rica DEPARTMENT as its ...
My 17 year old son was tragically killed in a car accident in August last year. Since then my husband has been trying to cancel our son's cell phone contract. It isn't a big contract, something like R150 per month. He has spent hours on the phone to Vodacom, spent time in a Vodacom shop and ...
I applied for an uncapped ADSL package through Afrihost on the 14th of January. At this stage I was under the impression that my Telkom line is active and that it would be a simple transfer process to Afrihost to manage the account. Only AFTER the ADSL account had been activated and a protata ...