My Vodacom contract line was upgraded without my consent on 10 December 2013. I only discovered this on 1 January 2014 during a call to cancel the contract. A service request was created for which I have the reference number, but to date no one has contacted me to follow up. Every call I've made ...
On 12 Jan 12 I personally went to the Ballito branch office to sort my email line and notified Telkom to terminate my services at Broadgrove Ave on 31 Jan12 & 2 transfer it 2 my new adress at Foreshaven Drive. I was told that the current amt due had to be settled before the application can be ...
I have been requesting corrections and accurate information on my bills since August 2013. It takes over an hour's worth of calls to the call centre before anyone even attempts to admit that there's a billing problem. Most recently I requested details as to why my bank account was debited with R 1 ...
21 Days later, still no delivery. I have called your after sales department more than 3 times & they keep telling me they are doing manual re-submissions. Do you guys want me to cancel this deal? ...
Persistently my calls are being dropped or disappear and then come back. My conversations are interrupted by a complete failure or partial failure. this results in several re-calls in order to complete the conversation costing many time the amount i should be spending . this is also frustrating my ...
12th of December I did an upgrade at the MTN in La Lucia. I changed my package to the Samsung 40"Smart TV. The package I chose is the MTN 2GB Internet Package @ R419 pm x 24. this package includes a 2GB Internet bundle 2GB on Night Express. I received the 2GB internet bundle not the 2GB on ...