After months of indecision I finally decided to upgrade my cellphone to a Samsung S4 mini. I contacted Cellucity to enquire about packages etc and was assisted by Cornelius who was very helpful and friendly. He referred me to the branch manager to enquire about stock of the specific phone I wanted, ...
For the past 2 months i have been billed by MTN for a device that was returned to them and contract that was terminated due it not being compatible on MTN's network. After numerous phone calls and emails as well as hello peter complaints still nothing has been done. Wenzile Masina posted a response ...
On 27 Nov 2013, a tele marketer from Nashua Mobile phoned me to enquire if I would be interested in a new top-up cell phone account, I accepted and we started the details. I then informed me that the first payment date would be on the 1st of January 2014to which i responded I cant seeing I only get ...
I called Vodacom in January, cannot remember the date, Dineo who assisted me was very professional, efficient, knew what he was doing, he was very patient explaining in details what was going to happen, really Vodacom needs to have people like him ...
On the 10th of January I phoned contact centre, 808 to migrate my broadband lite package to a 5GB package. I was informed that it can take up to 7 days for service to be activated. Today, the 17th of January I again contacted contact centre to find out why service is still not activated to be ...
Went into Vodacom on 22/01/2014 and purchased 5gig data for R399.00. I was informed that I had buy a sim card from Ackermans and come back for them to set it up on my wi-fi router as they had no stock. I phoned their data support this morning as my pc would not connect to the data. Went back into ...