I am highly upset at Nashua Mobile firstly for changing the billing cycle (which used to run from the 15th to the 15th - without any notice I might add) to the 1st of the month. I receive my statements every 16th of the month and promptly paid my bill on the 17th before departing on holiday where I ...
In September'13 I took out a Top Up Mygig5 @ R259p/m contract. To my surprise I got billed for data after the 5gig was used. I phoned customer care and I was told they will get back to me. Someone did phone back 3 weeks later and said that it was a mistake made by Vodacom. They never locked the ...
Why do Telkom make promises they can't keep. We where promised 10mb adsl lines and better service. Telkom has failed on all accounts. the promised 10mb line is running at a bad 1mb connection and according to Telkom that is the best they can do. Telkom was voted the best broadband in South Africa, ...
On Friday 10 January 2014 we experienced problems connecting to the Playstation network and international gaming systems. I spent several hours troubleshooting the issue to no avail. Eventually I applied for a temporary account from a different ISP and was able to connect and access all services ...
In November 2013 me and my mother went into the Nashua Mobile shop to do a cession on my cell phone contract from my mother's name to my name. We handed in ALL the necessary documents and also signed ALL the forms needed for the cession. The shop ensured us that the cession will be done in 2-3 ...
Account nr I2418080-7 has been paid in full on the 28th of October, yet it still shows as outstanding on my credit report from the Credit Bureau. I have complained about this before, but nothing has been done by Vodacom to rectify this. I have received a letter of payment confirmation on the 13th ...