I had a problem connecting to the internet, i called Saturday and was on the call for nearly 2 hours was placed on hold most of the time spoke to a TL (Zama) as well and no one could help me, i called in Monday (20/01/2014) at 4:45 with the hopes that there is someone in the centre that will help ...
We drove to Fourways mall to hand in a phone directly because we were told that all the phones get sent there for repairs anyway. They in return told us that within 24-48hrs we will either get a quote or a phone call stating what the damage is so that we can decide what we will do. My director will ...
What would have resulted in a complaint, turned out to be a compliment. My BIS expired after 12am this morning, I immediately recharged and resubscribed to the service. Woke up this morning and it was still inactive. Was referred to your data department by your 111 line and spoke to a guy by the ...
After 5 days, and 6 people nobody can assist me in putting my sim card in my husbands old Blackberry, the phone can receive calls, but no Blackberry internet service. I personally think Vodacom has to many customers, and doesn't care that we pay for this service that has not been active for the ...
I upgraded my daughter's cell phone contract in October of last year. We were told at the store that the contract included data which was a pre-requisite for any contract my daughter was going to select. In the interim she went overseas and so could not use her new phone and contract for two ...
My insurance has paid off my cell contracts in full. amount of R7240. Cell c accountsw consultants call and tell me my account is in arrears. i tell them i am a prepaid customer and send them the proof of payments. this has happened 3 times, and they all appologise and say they will escalate the ...