I have a query on a data card, where the bill is in the thousands. I desparately want to resolve the issue so that it can be paid but no one can give me the information i need to resolve this. I have been to vodacom shops and vodaworld to sort this out. I have spent hours on the phone doing as i was told but yet today, nearly 3 months later I am no closer in resolving this.
IS there anyone at Vodacom that i can speak to one more last time to get this resolved??? somebody that has the necessary authorisation to get the information I need???
my credit rating is negatively impacted because of Vodacom's incompetence!!!
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