Referring to my previous post on Virgin Mobile in December 2013. My handset has been out of order 3 months already, after numerous calls, visiting the Menlyn branch, emails, nothing has been done. One consultant phoned me back, discussing repairs but as to date nothing has been done. I'm paying for ...
After numerous calls and visits to MTN head office and store nobody can assist me. I do not have any 3g reception at my house for 2 so called "MTN service provided" cellphones. they installed the wrong solution at my house. Instead of a booster they installed an antenna and a wi-fi ...
I do have a tablet and a wifi modem with data contracts. I am unable to check the data balances of these devices online. Contacting Vodacom by email is a waste of time. They just do not reply. Contacting Vodacom on 082111, will result in only receiving a reference number. I have tons of these ...
Last week my girlfriend had a problem with her BBM signal in Fairland. We had no signal for over a week. Despite reporting this numerous times to their call centre and following all their instruction to reset the phone we still had no BBM. Eventually it turned out that they had a problem on one of ...
Paid outstanding amount via EFT into my account number supplied by Vodacom on my statement. On enquiry I was informed that it is the wrong account number.??? I have been trying for 3 days to get this rectified, but no joy. Seems like nobody at Vodacom either understand the problem or are ...
I logged a fault on the 03/01/14 ref: 66btk030114 and have spoken to various supervisors at the call centers (Lerato, Patrick and Seleklo Ntangeni) inbetween with no avail they have told me that there is a general fault in my area and that a bulk fault has been logged ref:87btk160114 and that it ...