Like so many other companies they tend to fall in the category that they think they know everything. Luckily an engineer by the name of Riaz listened to what I had to say, took my suggestion into consideration and the problem was resolved. Thank you Riaz, I hope this message get to you. Also I ...
I have reported that my line is down numerous times, only to be told that I have already reported it. After 8 days (the line went down on 15 January) no attempt has been made to repair the line. For almost a third of the month I am unable to use the ADSL internet and landline that I pay for in ...
I cannot begin to voice out my dissatisfaction with MTN... FIRSTLY THE INSURANCE section is a nightmare to get hold of, i spent almost a month without a phone as i was trying to get assistance. the phone went in for repairs on th e08th of january 2014 for screen repairs and yesterday the 22nd of ...
I return a blackberry 9720 back to the store with in 7 days because it was giving endless problems now to my surprice no one gives me a answer when will I receive the other phone everyone is playing hide and sick, I've been made a full by all these consultants, all of them they a saying they gonna ...
I logged a fault on my land and ADSL line on 7 January. It took Telkom 2 weeks to send out a technician. I had to make almost daily calls to the call centre to follow up on the complaint and eventually to escalate the call. Every call is on average 20 minutes. With no land line I have to use your ...
I took up a new contract with Vodacom beginning of January, on the 7th Jan i phoned the call centre informing them that the number that i got was a recycled number as i was getting calls and messages from people that were looking for someone who seems to be/was using the same number. Instead of ...