I am being charged with excessive PSD Calls on my account. I have referred the matter to the accounts department and have also logged a query (no 3121274) for a full investigation on my account with regard to PSD Calls. I receive 200mb of data free every month (8th). I have also set the limit on my ...
I guess as long as Telkom is the only service provider for our area (wireless is no an option for us, nor is Neotel), Telkom will continue to ignore the plight of paying customers in the Rynfield area. I am not even going to bother to list the long list of fault references here - just check all of ...
Service from the customer care dept at MTN is disgustingly shocking! How is it possible that not one, but three "consultants" are not aware of the ADH warranty or repair centres to claim a handset on that warranty for a SAMSUNG handset???!!! Get this, I had to go to VODAFONE with my MTN ...
I had a billing complaint regarding an issue with Mira Networks (many complaints on hellopeter re. this issue). This was resolved by Olivia Isaacs (ref S3-T4O2P-PZ0Q). However, the refund was not followed through by the accounts dept. 3 weeks and 4 emails later, they are still wasting my time with ...
I submitted an online request to Telkom in November to cancel my telephone line. I went on holiday for a month in December and when I returned in January my line was still active. I called Telkom (took 23 minutes to get through!!!). I asked the lady what I needed to do to cancel the line and ...
On the 06/01/2014, I converted m3g Data number to a contract. Till today I am not able to Use the 3g number as no data has been loaded by Vodacom. Am deeply disappointed as I thought Vodacom is one of the greatest communications companies. Several phone calls to cal center were a waste of my time ...